It also softens as it warms up, so it forces you to constantly adjust. Before I gave up, I called S&F one more time and they told me unless I could find a receipt from Sears there was nothing they could do. Then they sent a piece of string I was to run from side to side and measure the depth of the hole because it did not matter that I was sleeping in a hole. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. The Lux Estate Collection features our IntelliCoil ® innersprings — a one-of-a-kind design allowing sleepers of all body types to enjoy a perfect level of all-night support. Well, This S&F mattress cost quite some money but didn't even make it to 3 years. Designed to fully articulate. Stearns and Foster is the country's #1 luxury mattress brand. 1 has a score of 7 on our Comfort Scale, meaning it provides a high level of pressure relief for side sleepers and back sleepers, without sacrificing support. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. To sum up, the King size Stearns and Foster Reserve No. We've added even more TEMPUR-Indulge™ Memory Foam to the Lux Estate and doubled the cooling technology for the perfect balance of comfort, support and cooling. So we received our 4th replacement from Stearns and Foster and decided to switch the type of bed all together. So I'm stuck with a product that I cannot use without waking up in pain.
I am in constant pain and added to lupus I spend extra time bed ridden. Stearns & Foster will not do anything. 4 cm Smart-Align Latex Foam. Stomach sleepers don't want to go too plush, because they may find they sink in too far which can overextend the arch of the back. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. We sleep cool and wake refreshed. 5 when new) but I went with it because I was tired of frequently replacing lower quality mattresses due to their sagging after a fairly short while of 3-4 years. Our Master Craftsmen will carefully hand-build your mattress using the highest-quality materials available. We will not buy Stearns and Foster again. Finally a Good Night of Sleep. I purchased a Stearns and Foster Cora Queen sized mattress from Sleepy's in Maryland in June 2014. Conclusion was that for the warranty to take place the mattress had to have 1-1/2 inch of measurable sag.
Unfortunately our experience with the Dartford Ultra Firm Mattress Set is not so positive; perhaps it is possible that we received a "substandard set". HORRIBLE DO NOT BUY!!!!!! I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Review from Betty of Killeen, TX. Comfort Layers: PrimaFlow™ Vent System. I will always be a happy customer. Back and hip are grateful! 00 processing fee and a restocking fee equal to 20% of the purchase price (restocking fee not to exceed $500). This bed made me feel tired and achy every morning. After reading complaints about the same exact thing regarding the Stearns and Foster mattresses, I see I'm not the only one. The mattress has a lot of heft and durability. I look forward to another 10 years of comfortable sleeping.
Support system in the bed. Distributes and stabilizes body weight and maintains proper spinal alignment. We contacted the store that we purchased the mattress from and they informed us that we do not qualify for any warranty on this. This mattress is the best that the Stearns and Foster line has to offer. I love my Stearns n Foster I will never buy a different foundation though one of the end pieces had to be stapled back on, but other than that I hope it lasts as long as my other one or longer..
When I lay on this mattress, I literally sink very slowly for about 30 seconds into the most comfortable supported position, I have flashbacks of being in my mother's womb, lol! S&F Solid Brass Air Vents. We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy's regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. EVERY mattress company ad I have ever seen has a return/exchange policy so I assumed this multi-billion$ company would to.
Review from Yolanda of Washington, DC. The last rotation the mattress looks like a wave. We purchased 2 of those. And rep said warranty only replaces at 1 1/2". Foundation/box springs sold separately. My husband and I are senior citizens (72 and 75 years of age). Wanting a mattress I could actually try out led me to purchasing a S&F Lux Estate mattress from a local matress retailer. Ventilated coil systems paired with external silver air vents help prevent heat from building up in your mattress and work together to promote cool and deep slumber all night long. I wake without aches & pain and I sleep through the night. 375" premium ultra-soft gel foam center third. Additionally, before we made the decision we read numerous reviews, and we were convinced that this Stearns & Foster mattress would be the best for us.
The photos did not show the sinkhole correctly due to our inexperience of performing this task. Quilt: Stretch-knit Tencel™ cover, two layers of 1" premium ultra-soft gel foam, 0. Our Split King Ease® Base offers customized head and foot positions on each side, so you can relax, read, work — even feel as though you're weightless — in absolute comfort. Again, why should we even have to call a rep after owning a mattress for 22 days?? I love my new mattress best purchase made. The Hurston Luxury Cushion Firm Plush would have probably been a better choice. I've already purchased another replacement bed and cannot wait for that to be delivered. It had a box spring like cover on the other side. HIGHLY RECOMMENDED.....
I called Ashley's upset and scheduled a rep to come out to measure. I am in a wheelchair. He isn't heavy, 5'10" and about 165lbs. Pillow Top models feature an extra layer of upholstery for a more cushioned, plush feel. It is a nice hybrid between a coil mattress and the new technology in the form of gel layers and memory foam layers. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. INDULGE MEMORY FOAM - An exclusively made foam engineered for Stearns & Foster by the scientists at Tempur-Pedic. They decided to replace.
I recommend spending a little more money for a very good allergen mattress protector. The problem with this is that the plush top mattress can still have the foam and cushion stay "up" while the firm foundation under it has clearly weakened. The mattress started to sag after a couple of years, when I contacted their warrantly department, you can't talk to a person, everything is automated and they never respond to emails. Love this when I sleep on my back (rarely). Which is a process consisting of taking numerous photos of the king size bedding: remove mattress, box spring take photos, measure sinkhole with a string etc. There really wasn't any reason, as far as I could tell, for it sagging so quickly.
Sleeping in a pothole. This is ridiculous and totally unacceptable. I was in a terrible car accident & NO mattress was ever comfortable after that for any length of time until now. The first night, after about an hour of sleep I awoke feeling extremely warm and uncomfortable. Temperature and heat dissipation was excellent. This provides a cushioning layer between you and.
Hand-Layered Luxury. Not what Sterns n Foster use to be:(. Center Sagging after a few weeks. I put in a claim form to Stearns customer services on February 26th and have not heard from them.
We bought a Sterns and Foster Preston ll Mattress Sept. 2020. I read the reviews and realize I am in a hopeless situation. I sure wish I would have looked for reviews because it certainly is easy to find people who have had the same terrible experience. Premium Memory Foam. Of course, I was not informed that was recommended when I first bought the bed for $1800. The comfort layer consists of Premium Extra Soft Memory Foam for cloud-like comfort, an Inner Panel, and Premium Gel Memory Foam for adapting support. There is a sag in the middle and no matter how much I try not to roll into the sag I wake up in the middle of the night in the center where the sag is with back and hip pain.