This is unacceptable and horrible how I have been treated as a customer. Bad delivery service will never use home depot again. The delivery was scheduled nearly two months out, which we had no problem with, the problem was with the TWO missed delivery appointments with no notice that my appliances would not be delivered on the scheduled dates. We allow you to assign an Alternate Pick-Up Person when placing an order.
I do believe some of the deliveries were forged ahead as those delivery persons felt an obligation to deliver before Christmas. On the Dec 1st I checked online / call number and was informed the item was on the delivery truck and the delivery was on schedule. And then to Samsung to let them know how their products and reputation are being cheapened by Home Depot I'm not holding my breath. Followed up the next day - same story…no response. These guys somehow loosened the P-trap under the opposite side of the sink and left a leak - they scratched up numerous cabinets loading the OLD dishwasher up on their dolly and even worse they didn't install the kick plate on the new dishwasher - they just hauled it off to trash.
Shows up damaged Jan 7. If you are unable to find them, please go the service desk for assistance. Left the new one in the kitchen. First visit: -They couldn't find refrigerator on loading dock to deliver it, could not install dishwasher because they couldn't shut off the water, could not push stove against the wall because the plug was in the way. According to Home Depot, they will unconditionally guarantee all tropical, house, and landscape plants (only perennials, trees, and shrubs) for one year. In the interest of social distancing, curbside pickup is also a good way to keep contact to a minimum, and avoid long checkout lines. They were done in 25 minutes. Takes another 15 minutes with a volt-meter to prove to them that the outlet is fine. A so called Manager, Steve said he would arrange for a refund for the washer, but UPS would have to pick up the dryer because it was delivered through them. Unfathomable given the price of the item and my persistence in trying to schedule delivery. On 3/15 I placed and paid for an order in the Murrells Inlet, SC store for chain link fencing supplies. Why hasn't this been brought to the attention of the better business bureau or the attorney general or even to googles attention. Ordering online is supposed to be convenient, but each team thought it was the more cumbersome part of the process.
They told me that the plumber would call that day to schedule an appointment to come within 2 days and that when he came he would bring the refrigerator and install it.. If you'd like someone else to pick up the order: All they need to do is bring the order confirmation number to the store. If you'd like someone else to pick up the order: You can designate a pickup person during checkout or edit it later in "Order details. " Delivery was on time but drivers were rude and unprofessional. The delivery drivers waited 10 minutes then left, never delivering and installing my order. The shipping graph has not moved since first ordering and now the expected date has changed to Jan 13 and is now curbside pickup. I forced him out of my house and called Hime Depot to file a complaint and inquire some details, to which the assistant manager said: "They're contractors, so they're not within Home Depot's purview. Too late, the installer marked it as damaged, and even though it was still out on the truck, Home Depot said they could not bring it back into the house. It is not a company, it is a fraudster. Be aware that your return may get rejected if the value is over $50 and you don't have your receipt. I have order 3 - 4 times and every time the shipment is delayed for one reason or another.
She they did and the automated system showed it??? I thought they would just drop it off. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. The plumber for Home Depot only comes here once a week! It mentions everything else under the sun (i. e. washer hoses, dryer vent semi-rigid hose, gas line installation kit, etc. Home Depot closed down their 3rd-party appliance install service the day my LG Electronics Washer & Dryer Combo appliance was due to be delivered. I finally get a schedule to have the washer/dryer picked up and I was so ready for the appliances to be gone! I gave the installers a $30 check (they only took cash or check) made out to "Scammers Co. " I truly feel scammed. And, I didn't take issue with them bumping my wall coming up the stairs. When I told them that was unacceptable, I was told that was there process and speaking to someone else wouldn't change it. Absolutely awful experience! We value your privacy. The new person needs to bring a photo ID and the order number.
No more online ordering from Home Depot for me. ⭐ Big Box User Review 3/1 /2022 Baltimore, MD. I said screw it I'll install it myself. These men were a drop and run type, did not hook up our water and left all the parts for the refrigerator on the floor for us to unpack and assemble. ⭐ Big Box User Review 9/14/22 Claymont, DE. Had a washer/dryer delivered. I tested it myself and unhooked the hose - no water as it should be with valve shut. At least 2 days pay are wasted and I still do not have the product.
We hired a plumber who installed the valve. I live in upstairs apartment. The delivery guy said there's no sense attaching washer since we needed to fix the vent. I was offered a 24 month interest free on an approximately 3, 000 purchase in 2020 and they began charging interest 6 months later. Your Order is Ready for Pick-Up. Noting all of the similar reviews about Home Depot and delivery nightmares from around the country, it surely is a huge sign of a serious problem within the corporation. Would give a 0 if possible. We bought Dish washer from Lowe's with delivery and installation, the gentleman came on time, install and test the machine very professionally. You can't write comedy this good.
I rescheduled a pickup for my old washer. Reading the review from Lake Orion, Mi. How did it happen and what was the end result? There are two ways in which customers can pick up their orders: - In-store pick-up.