What If I Have Receipt But Lost the Box? I had picked up the "obvious previous purchased" paint the paint dept had shaken up for me. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order. I had appliances delivered from Home Depot today. Customers must wait for the notification email indicating when their order is ready. Thank you so much for screwing over a veteran... ⭐ Big Box User Review 4/11 /2022 Syracuse, NY. We now have to get the supposedly brand new appliance we paid full price for serviced by the manufacturer; in other words, HD stuck us with a lemon. They never showed so we canceled the order. I ordered a Hot Water Heater that was supposed to be delivered over a week ago. Like how long before it will be running properly. The Home Depot was useless in resolving the issue. To cancel your order, contact Online Customer Support by LiveChat 24 hours a day, 7 days per week, or at 1-877-946-9843 Monday - Sunday, 6a. I used text option on 12/27 at 2pm to see where the order was.
Website: - You're signed up. I work during the day and offered a time slot. I called the delivery company and they told me they don't have the stove to deliver and that I would need to get a refund and repurchase. When we were finally able to obtain delivery, the driver said he did not do installations; nor would he haul away the old dryer. My husband went into Home Depot and spoke with a store manager who took care of everything for us and set up the new delivery/install date. If the order is in transit, there will be a message that explains it can no longer be cancelled. He was the equivalent of a snot nosed brat. I installed the current dishwasher about 5 years ago when I was younger and it's nothing but a basic job. Text goes dead - never responds. I AM CALLING GOOGLE AND ASKING ABOUT THIS.
RUN FROM THIS STORE! Not even the worst of it. They say deliveries have been made but admit after challenged they haven't. The 2 guys brought it in for us to use as a loaner, as they did, they knocked a corner out of my drywall. We will never buy an appliance from Home Depot again as long as they continue to use moronic idiots like these clowns from Home Depot's delivery company, GEM Appliance Delivery. Then, about 3 hours later, called with a different delivery date--OCTOBER 7! I had a really bad experience with delivering my appliance to my new built house. 3rd delivery canceled the day of delivery [today] (THEY SENT THE EXACT SAME TRUCK & DRIVER AFTER I SPECIFICALLY REQUESTED A SMALLER TRUCK AFTER THE LAST FAILED DELIVERY ATTEMPT! ) Not every home is new construction with everything set up perfectly for a new appliance. Buy your dishwasher and install it yourself or have somebody you know install it for you. "With our partners at Chick-Fil-A, we'll actually cut down on retail theft while providing even better service for our customers…not to mention delicious chicken sandwiches. Here is how in-store pick-up works: - Place order and pay at. And still not fixed. Said we needed a plumber and that the install charge would be removed and that they would return in three weeks to pick up old dishwasher.
After more issues with Samsung itself trying to get a stacking unit quickly and not 10 day wait... dealing with reluctance in installing due to non-standard gas supply... cancellation approvals... on and on.. Another cool aspect of The Home Depot's return policy is they can often find your order in their system using the credit card or debit card you used to make the purchase. I had to call Homedepot's again to make a NEW installment appointment, which this company should have done a follow up appointment. Screwed by Home Depot again. The manager was rude and told me no exceptions. It is taking weeks to get this fixed. For major appliances, the delivery calendar will provide the first available delivery date based on the estimated date that the product will be available. I presented the original receipt and item to customer service. They left with all the packing materials strewn across our front lawn. ⭐ Big Box User Review 01/06/2023 Uniontown, PA. ON 12/26/22 I ORDERED A REFRIGERATOR A HOME DEPOT TO BE DELIVERED ON JANUARY 5TH. No one told us we had to uninstall and move our own appliances before they'd install new ones and if I knew how to uninstall/install appliances I wouldn't be paying someone to do it. I did not know that you can use the sink when the water is off and the is no stopped on the hot and the drain is not hooked up. ⭐ Big Box User Review 9/02/2022 Cleveland. First two idiots from Gem Appliance Delivery dented the fridge door on the fridge and ruined the new paint on the walls moving it in.
The marks left on three walls will require cleaning, painting and time out of my life; something which should not have happened. Called the toll free number. This is a sad display of installation "Get it done quick" attitude. Said 'NO, nobody told us that's. First sign of a problem was the explosion of Sparks that happened when they tried to wire the new dishwasher. Horrible installation, hooked up my dishwasher wrong. Last delivery on a Friday, so I assume he just didn't want to work and wanted to go home early and beat traffic? I got on the phone with Home Depot and they said they couldn't get anyone there for two days. Had to pay plumber $240. He also needed to drill make a hole in the top cabinet but only had a regular drill and pair of pliers. Enter the phone number associated with the order.
While it was mostly good, there were some hiccups at the stores when it came time to pick up. Initial delivery was skipped - they went to the wrong address, then claimed I wasn't home. The worst service I've ever dealt with. When we arrived at the store, the clerks could not find our order in the system.
⭐ Big Box User Review 12/23/2021 Greenwood Village, CO. The holes put in the cabinet make me wonder if it will be able to sustain the microwave now. It is the easiest and fastest way to make changes after placing an online order. There are a multitude of holes in the wall from one installer trying to find a stud for the microwave. Yet again HD has failed to provide a competent delivery and install.
We hired a plumber who installed the valve.
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