Tape/Grips: CUBE Race SL Grip 29. Frame: C:62 Monocoque Advanced Twin Mold Technology, ARG2, Tapered Headtube, PressFit Boost BB, Integrated Cable Routing, Boost 148, Dropper Post Ready. Please be honest when dealing with us, we will try our best to resolve any problem you have as it is in our interest to have a happy customer! Important information to note about returning faulty, damaged or not as described items: Pauls Cycles issue no warranties, all warranties are issued by manufacturers. Damage due to normal wear and tear, misuse, alteration to the product, or negligence is not covered under our returns policy and refund will not be given. Returns & Exchanges Policy Summary. Pauls Cycles Returns. If the item that has been received is faulty, damaged or not as described then we will cover the cost of return postage (up to £10) and offer a refund or exchange. Cube reaction c62 race eagle speak. Crank Set: Sram X1 Carbon Eagleâ"¢ DUB, 32T, 175mm. Please ensure you ask for a certificate of posting as proof you have sent the package. Download and Print the returns slip. If you are unhappy with your purchase we accept unused returns for replacement or refund within 30 days. Generally speaking, warranties cover manufacturing faults and defects but do not cover damage caused by crashing, abuse, general wear and tear etc.
All goods purchased from Twelve50 Bikes are coved by a full warranty. Believe it or not we do make mistakes on the odd occasion! Cube reaction c62 race eagle rock. We will not refund the postage paid by the customer on unwanted returned items or sizing issues (so please contact us regarding sizing prior to ordering if you are unsure). Only products that are faulty, damaged or not as described by ourselves are eligible for returns/exchanges. For this reason, we may need to send your goods to the manufacturer for inspection before taking any action. Our returns address is: Infinity Cycles. We cannot accept returns without a completed returns form.
Initial shipping costs are non-refundable. You may send goods back to us using Priority or Guaranteed services but we can only refund the approximate 2nd class postage cost. Pedals: Not Supplied. Contact us to arrange a courier collection, or make your own arrangements for postal/courier service. If the goods need to be returned: - Goods must be clean, as new in a saleable condition. Signing for delivery receipt of items that have clearly been damaged by the courier is the responsibility of the receiver. This must be wrapped in an extra outer layer. Cube reaction c62 race 2021 petrol. In these instances, we would always recommend using our own shipping services. We are unable to offer a refund without proof of purchase. Front Derailleur: N/A. Goods must be in original packaging.
Please read and fully understand this policy before returning goods to us. If we have sent you a part which is different to what is listed on your invoice we will be happy to make an exchange and pay your first class postage costs for returning the item. Please pack the item carefully in its original packaging. Refunds will be made to the original payment method - this may take up to 10 days to appear depending on the method of payment. Remember it is your responsibility to ensure that returned items are packaged appropriately - any damage caused in transit [as a result of inadequate packaging] will be chargeable. You will have to pay the post office to return the goods but we will refund these costs to your card or send you a cheque for the value. We cannot accept any cycle warranty claim or return for incorrect pedal fitment or damage to crank arms caused by incorrect pedal fitment as described in the helpsheet supplied with all of our bikes. Saddle: Natural Fit Active Race. Cassette: Sram XG-1275, 10-50T. Wheelset Fulcrum Red 55, 28/28 Spokes, 15x110mm / 12x148mm, Tubeless Ready. With exception of Warranty Claims, Faulty or Damaged goods (See terms below), we can only accept a return on an item if it is completely unused and in its original condition.
These are both standard services at the Post Office and should arrive within a few days. Returns or exchanges. Unit B Littleburn Business Centre, Mill Road, Langley Moor, Durham. Handlebars: Newmen Evolution 318. Please see the relevant manufacturer's website for full warranty information. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund. Fully complete the returns slip and include it in the package. There is no need to contact us before you make a return unless you think that our help and advice may avoid you having to return the goods (in the case of a fitting problem etc). Goods must be accompanied with a covering letter. Unit A, 13 Yaxham Road.