Personal Information. By being clear about your no refund conditions up front, you're setting the expectations for your customers and answering key questions such as: - What products or services does the no refund policy apply to? As long as your policy follows the applicable consumer protection laws, you can have as strict or as lenient of a no refund policy as you'd like. Within your shipping policy. We do not offer refunds; all sales are final, and The Price Dynamic does not offer any money-back guarantees on services (intake/ assessment, supervised visitation, monitored exchange, coaching, or consulting).
Payment has to be done within 24-48 hours after the discovery session if a verbal contract has been agreed upon. The user agrees to pay the fees charged by the Company in respect of the particular service or product which the User wishes to obtain for the applicable term pertaining thereto. In the course of our time together, You will not hold me liable for any loss or cost incurred by You (or any person related to You) in the event of any mental, physical or emotional stress or distress (or other ailment or condition) caused either directly or indirectly in relation to the Coaching. If you are not happy with your session for any reason, please let me know immediately (within 24 hours) and I will offer you a complimentary session where we can focus on redressing the balance. Kobo — No Refund Policy for Digital Products. A request must be sent to. DEPOSIT: The deposit for the program is non-refundable and non-transferable. Life coach terms and conditions need to be specific to the services you are providing. We always look forward to hearing from you.
While we have put reasonable measures in place to make sure the information is always accurate and up to date, we advise you to do your due diligence before taking any action. However, you can reschedule it if given notice 24 hours before your scheduled time slot. The reality is that for most people, exercise is a 'chore'. How To Enforce Your No Refund Policy. Note: Online Courses and Programs excludes Group Business Coaching programs (see below for details). Group Mentor Coaching – Refund Policy.
New Jersey — Refund policies that are 20 days or less (including no-refund policies) must be conspicuously displayed by merchants and visible to shoppers before making a purchase. I warrant that I have completed appropriate and sufficient coach training and am reasonably capable of performing the Coaching activities in the role of Coach. It may save you time and prevent some fraud, but it also might cause you to lose sales. The Coach cannot guarantee results in a coaching relationship because results depend on the Client's openness to being coached and willingness to do the work. My yearly members however have to show me their work that they tried within the 30-day guarantee. In Australia, you cannot have a true no refund policy because, under Australian Consumer Law, consumers have the right to get replacements or refunds for faulty items, merchandise, or services. We reserve the right to require this time to prepare for the appearance, to speak with legal counsel and to reach out to the appropriate staff persons needed. Finally, you should link to your no refund policy within your shipping policy because these support services are intrinsically related. Consider completion requirements - if you choose to do so, consider setting completion requirements where the customer has to finish a certain amount of the course before they can ask for a refund. Unused sessions may be gifted to a friend or family member in case I talk to this person first and agree to coach him/her. Your refund policy is part of your marketing and brand strategy. Our digital information products are delivered by Internet download only.
For any paid-for but unused sessions (including achieving your coaching objectives early), you have the choice of: a full refund for those sessions; saving those sessions for up to 12 months for future use; or gifting those sessions to another person (either someone you choose or by donating your session to my pro bono program). Let's review our cancellation policy as stated in your New Client Registration: Personal Training / Running Technique. Describe Any Refund Alternatives You Offer. If you have any special requirements, please let me know in the beginning of our work together. To return your product, you should mail your product to: PO Box 456, Strand, Cape Town, WC, 7139, South Africa. Before you dive into setting your refund policy, there are a few things to remember: It's better to be lenient. MUST DISCUSS BEFORE TRAINING! In the unlikely event that the program is cancelled or deferred a full refund will be made. But to help inspire you, we compiled several no refund policy examples from different types of businesses, so you can get ideas for what to include in your own. Live Retreats are subject to their own unique cancellation and refund policies per retreat that reflect the time, location, retreat venue and programming that will take place. Creating your courses, it's up to you to decide what works best for your online business.
New York — Stores are legally required to post their no refund policy, or else they must accept returns within 30 days of purchase. They then have another 14 days to return the goods to you. Download the UESCA Cycling Course Overview/Syllabus. Any refund requests made after you have purchased and downloaded our products, where no guarantee has been offered, are handled on a case by case basis and are approved or declined, within reason, at our sole discretion. First session cancellations will be charged at the prevailing hourly rate (single session rate). On New User Sign-Up Pages. Pre-Paid Session Policy. Relaunch Coaching Refund Policy. While a free trial seems like an obvious choice for creators, it can also cause your product to lose its value if you offer a free version of a premium course. When it comes to wording your no refund policy, keep it as simple and straightforward as possible.
This is one of many reasons why the fitness industry has a poor reputation. You shall indemnify me in the event of any such claim. Is it legal to offer a no return policy? Rescheduling options for services. In Your Terms and Conditions Document. Coaching and Mentoring Services. I would urge you to consider enforcing a "no refund" policy for all aspects of your business. Otherwise, you are within your right to set your own refund — or no refund — policy. Specifically, customers can cancel and request refunds for online, mail, and telephone orders for a limited time after purchasing something for any reason, even if the goods are not faulty.
Recurring charges are billed in advance of service. Put a clause in your no refund policy that sets your customers' expectations for how you respond if they receive a faulty, defective, or broken item or if their product does not work as advertised. The Price Dynamic also requires at least 7 days' notice of request to appear in court. If you're in, you need to be 100% in, just as I will be for you.
If, for any reason, that is inconvenient or otherwise not possible, I will offer to make-up the time by extending a future session by phone. As a coach, you want to model healthy boundaries and low drama for your clients. When creating your no refund policy, take a page from Kobo's book and be aware of how international refund laws affect your business. Except for your own personal use and in conjunction with the Coaching, You have no right to use, reproduce, make available, copy, disseminate, retransmit, sub-license, distribute, sell, publish, broadcast or otherwise supply in any medium and in any manner, shape or form any such Materials (or any part of them). That's why you are bound to their Privacy Policy and their Terms. The disclosures you need depend upon your type of practice, it's all about preventing confusion for your specific clients.
Please contact us by email or phone if you need any assistance. Con #2: People may choose to shop from one of your competitors with a more lenient return policy instead of buying something from your store. If payment is not received, session will be cancelled.
Deferral: to re-book into a program at a later date, current course registration fees will apply at the time of booking, and no prior discounts will be honoured. Usually, you will have a term for late fees, collection costs, and attorney fees. How To Apply Your Terms and Conditions Without Signing a Contract. When sessions get cancelled due contract cancellation by Coach. To this day, I have a half-dozen fees in the bank from clients who cancelled and never rescheduled. Accountability: For many clients, knowing that they are financially responsible for missed sessions often helps them stay accountable and on-track.
Not all, but some clients will take advantage of a poorly constructed CP. The terms of the guarantee will be specified on the product sales page and in the email confirmation you receive, or at a specified URL, after your purchase has been completed.
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